Last Updated: [January,2024]
This Privacy Policy explains how [MTA Exclusive LLC] we collects, uses, protects, and shares information when you visit our website, book a ride, or make online payments using credit/debit cards such as Visa, Mastercard, American Express, Discover, or other accepted methods.
We are committed to protecting your privacy and ensuring a secure experience.
1. Information We Collect
1.1 Personal Information
When you book a ride or make a payment, we may collect:
- Full name
- Phone number
- Email address
- Pickup and drop-off locations
- Ride date and time
- Payment method (Visa, Mastercard, AMEX, etc.)
- Billing address
- Last 4 digits of your payment card
- Transaction details
We do not store full credit card numbers or CVV codes. All payment data is processed securely through our payment processor.
1.2 Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device type
- Cookies and tracking technologies
- Pages visited
- Time spent on the site
2. How We Use Your Information
We use collected information to:
- Process ride bookings and payments
- Communicate ride details and confirmations
- Improve website functionality and user experience
- Provide customer support
- Prevent fraud and unauthorized transactions
- Comply with legal and regulatory requirements
3. How We Protect Your Information
We use industry-standard security measures, including:
- SSL encryption for all online payments
- PCI-compliant payment processing
- Restricted access to customer data
- Secure servers and firewalls
- Regular system monitoring
Your payment information is processed securely by our third-party payment gateway.
We never store full card numbers or CVV information on our servers.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information only with:
- Payment processors (for secure transaction handling)
- Drivers (to provide the booked ride)
- Service providers (website hosting, analytics, customer support)
- Law enforcement (only if required by law)
All third parties are required to protect your data and use it only for authorized purposes.
5. Cookies & Tracking Technologies
We use cookies to:
- Improve website performance
- Store user preferences
- Analyze website traffic
- Enable secure login and payment features
You can disable cookies in your browser settings, but some website features may not function correctly.
6. Your Rights (U.S. Customers)
Depending on your state, you may have rights to:
- Access the data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt-out of certain data-sharing or marketing activities
Requests can be made at [contact@mtaexclusive.com].
7. Data Retention
We keep personal information only as long as needed for:
- Providing taxi services
- Legal compliance (e.g., transaction records)
- Fraud prevention
- Customer support
Payment transaction data is retained according to financial regulations.
8. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect information from children.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.
10. Changes to This Privacy Policy
We may update this policy at any time.
When updated, the “Last Updated” date at the top will be revised.
11. Contact Us
For questions or privacy-related concerns, contact us at:
[Your Taxi Company Name]
📧 [contact@mtaexclusive.com]
📞 [+1 (630) 518-7647]
📍 [320 Renaissance Blvd,
Oakbrook Terrace, IL 60181]